Bdeo Visual Intelligence for Claims

Visual FNOL

Hassle-free Home Claims Notifications (FNOL) and Evidence Collection

Visual FNOL uses a Visual Intelligence engine to assist the policyholder in gathering evidence and then assesses the damage caused in a household claim.

  • Visual FNOL Management

  • Visual Damage Detection

  • Visual Triage

Visual FNOL Management

After the first notification of loss (FNOL), the policyholder or an expert can collect and send evidence of the damage autonomously or assisted by Bdeo's Visual Intelligence engine.

Via SMS and without the need to install apps

Customizable evidence collection flow

Scheduling appointments with the insured

API for integrations with third parties

Guided image capture system with templates and Artificial Intelligence

Multiple call and interactive panel for evidence collection

Visual Damage Detection

Using Artificial Intelligence, the damage is scanned and assessed down to the last pixel. Type, location, severity and even the extent of surface damage are the parameters considered to carry out an effective analysis.

Management panel for efficient analysis of evidence

Detection of the type of damage, severity and cause

Identification of the affected rooms

Geolocation with GPS coordinates

Visual Triage

With this assessment, Bdeo can determine the source of the claim, recommend whether an external contractor (plumber, painter, etc.) is required and provide the best option for resolving the matter. The Visual Intelligence engine is also able to offer a cash settlement proposal based on the damage detected.

Cost estimated based on the evidence collected

Recommendation of the most optimal solution in terms of cost, time and effort


Notification management optimization

More accessible and ordered notifications automatically for better management.

Simplification of key processes

Thanks to its technology, Bdeo facilitates the procedures to follow in the notification of a claim

Improvement in the digital experience of the insured

The insured will subscribe or solve a sinistro easily and without long waits.

Fraud detection

Verification of the integrity of the evidence through geolocation.

Easy use

For all parties whether they are insured, expert or brokerage.

Visual Intelligence for Claims

Visual Estimate

Do you want to know more about the automation of claims notifications?

Request a demo and discover first-hand all the benefits of Bdeo.