ARTIFICIAL INTELLIGENCE & TECHNOLOGY
Bdeo holds 'The AI that writes the future' event with Idoven and Erudit
11 November 2022 · By Ana Navarrina
The working day is coming to an end and the Bdeo office, instead of emptying out, is gradually filling up with people.
It was a small group that was lucky enough to attend the event 'The AI that writes the future', which was held on Thursday 3 November. It brought together three startups at the forefront of AI development: Erudit, Idoven and Bdeo. It turned out to be one of those round tables that are as engaging as a Netflix series, and in which the audience occupies, in this case, the fourth chair as an additional speaker.
Don't worry if you weren't able to attend, we'll tell you all about it here. Continue reading 👇
Three startups at the forefront of AI
To understand the importance of the conversation that took place during the event, we first have to introduce you to the three participating startups.
Erudit is a startup within the Voice of the Employee (VoE) market. It is focused on language analysis to eliminate the need for satisfaction surveys. Its representative was Pablo Gil, CPO.
Idoven specialises in early detection and precision medicine in cardiovascular diseases. Its representative was Chema Lillo, CTO.
Bdeo accelerates and digitalises inspection and assessment processes for fleets and motor and home insurance companies. Ana Asuero, CPO, sat at the table.
The present and future of Artificial Intelligence
The debate revolved around two ideas:
How AI can transform the way companies manage their different processes,
and the challenges this technology will face in the coming years.
We already know that AI has impacted all kinds of industries, even transforming their business model. Many sectors are already confident in the capabilities of this technology and have linked their future to its advancement. The question arises: where does the evolution of Artificial Intelligence stand?
In his speech, Pablo Gil, CPO of Erudit, stated that "there has been a lot of demystification as all this technology has come out of research or exploration cases, and has ended up in tools that we can all use. There has been a very significant improvement in the techniques for processing information and data". For her part, Ana Asuero, CPO of Bdeo, pointed out that "technology has matured because companies, in order to streamline processes and optimise costs, have decided to rely on it. In addition, the user profile has also changed, as they increasingly want to have greater control over processes".
There has been a lot of demystification as all this technology has come out of research or exploration cases, and has ended up in tools that we can all use. There has been a very significant improvement in the techniques for processing information and data.
Technology has matured because companies, in order to streamline processes and optimise costs, have decided to rely on it. In addition, the user profile has also changed, as they increasingly want to have greater control over processes.
Participants agreed that companies need to incorporate AI into their processes to deliver value to the end customer, and this is achieved, among other ways, by streamlining processes and saving time when issuing diagnoses, verdicts or conclusions. Idoven achieves in 8 minutes the same accurate diagnosis that would take a cardiologist 8 hours, Bdeo has managed to reduce the time it takes to manage motor claims from days to minutes and Erudit, through its People Analytics software, speeds up employee satisfaction results so that companies can avoid talent drain.
Challenge 1: regulation
The capabilities of Artificial Intelligence evolve every day... and with them the technical challenges it faces.
In the case of Idoven, its CTO Chema Lillo indicated that "the most important challenge in the short term is the regulation of AI and how it is implemented in the healthcare system. There are far fewer algorithms in medicine compared to other sectors, so there are fewer use cases. There is still a lot to be decided and this makes adoption slower".
On the other hand, Pablo Gil acknowledged that in his case "we are faced with something infinite that cannot be categorised. We face many problems that have to do with open text processing where, in many cases, it can take months to get an answer".
But not all the challenges are technical. If it is not trusted and implemented quickly, AI cannot grow. Ana Asuero of Bdeo stressed the importance of building trust, in order to achieve an increasingly greater and more agile fit of AI in the different sectors and therefore favour its growth. "We go to the customer with data that supports the results that our AI achieves; however, we also work hard to build trust with pilots and tests. Demonstrating and convincing takes time, but once they have seen the benefits and incorporated the AI, customers never go back".
When talking about trust, Chema Lillo pointed out that "we use a double yardstick, we demand certain commitments and ethical barriers from Artificial Intelligence and its algorithms that we do not demand from human beings. This is very evident in the case of autonomous vehicles: we shake our heads when there is an accident, but we don't bat an eyelid at the hundreds of accidents that occur every week due to human error".
We use a double yardstick, we demand certain commitments and ethical barriers from Artificial Intelligence and its algorithms that we do not demand from human beings. This is very evident in the case of autonomous vehicles: we shake our heads when there is an accident, but we don't bat an eyelid at the hundreds of accidents that occur every week due to human error.
Challenge 2: Talent
One of the main challenges that all three tech startups agreed on is the difficulty in finding talent. What are the requirements for a candidate to work in this area? According to the participants:
👉 Knowing how to express what AI is based on and having a solid basic knowledge, a change that must start with educational institutions.
👉 Have previous knowledge of machine learning.
👉 Have the ability to adapt quickly to each system.
At Bdeo, we are hiring! You can check our open positions here.
An encounter to be repeated
That's how the magic happened. Three startups that serve very different sectors and yet have something intrinsic in common. A technology that is tremendously rational and yet, for some reason, always takes a little bit of the heart of those who develop it: AI.
Those who are not blind to this reality can see the future of this technology and how much it will improve people's everyday lives. By shortening and streamlining processes, AI gives us one of the most valuable things, the only currency that cannot be bought: time.
For this reason, and because we firmly believe in its possibilities, the startups that develop it will continue to put our soul into its evolution, overcoming the challenges that lie ahead.
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