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How can motor and home insurers reduce their CO2 emissions?

26 August 2022 · By Ana Navarrina

Reducing CO2 emissions has long been on the agenda of companies of all industries and sizes. The consequences of climate change are more than evident and governments and citizens are demanding that these brands do their bit. 

Generation Z is leading the way when it comes to choosing sustainable brands, and the Z’s are not being misled by trends such as greenwashing. They are the next customers for motor and home insurance companies: to keep up with them, insurers need to really reduce their emissions, and demonstrate their performance with numbers and transparency.

The answer to achieve this could lie in Artificial Intelligence. Want to know more? Read on.

Reducing journeys, reducing emissions

Transportation and travel are one of the main sources of CO2 emissions in many industries. The shipping industry has long been working to use technology to optimize its routes and thus reduce journeys.

This is also a major source of CO2 for motor and home insurance companies. Let's look at specific cases.

Motor accident claim

In the event of a motor vehicle accident, in many cases and as long as the personal and material damages are not serious, the loss adjuster travels to the place of the accident to estimate the damages. This happens for example in Mexico City, where traffic is prone to long journeys.

On other occasions, the insured goes to the garage for the assessment of the vehicle and may have to go to more than one garage. This constantly generates transfers that could be avoided.

Household claims

It is perhaps in home insurance claims where all this is most relevant. When a policyholder detects, for example, dampness in the wall, different professionals usually travel to the home. In many cases, since the cause of the damage is not well known, the professional who travels is not the right one. 

If we could remotely find out the origin and severity of the damage, we would avoid all these relocations and their consequent CO2 emissions. How can we achieve this?

Visual Intelligence, the AI that reduces CO2 emissions

The answer is Visual Intelligence. This is a specific type of artificial intelligence that allows the analysis of visual evidence such as images or videos.

Thanks to this technology, when the policyholder is involved in an accident, they can take pictures of their vehicle that the insurer receives through a seamless process; Visual Intelligence analyzes the damage to the vehicle and indicates to the insurer the severity, the damaged parts and an estimate of the cost of repair, among many other data. The result: both the adjuster and the policyholder are spared unnecessary trips.

This technology, developed by Bdeo, also works its magic in cases of home damage. If the insured has dampness, they can send photos and other data conveniently from their smartphone and in a matter of minutes; Visual Intelligence analyzes the damage and provides an estimate of the cause of the damage in seconds. The result: the only transfer that will take place is that of the right professional for that repair.

This is the environmental benefit of Visual Intelligence, a technology that has arrived to transform the insurance industry. If you want to learn more, you can request a demo at

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Artificial Intelligence in general, and Visual Intelligence in particular, are very present in our days. Perhaps, much more than we imagine.