ARTIFICIAL INTELLIGENCE & TECHNOLOGY
Benefits of integrating Visual Intelligence into the vehicle inspection process
10 February 2022 · By Irene Martínez
Recent societal developments have put the fleet management industry in a state of flux. This has meant many companies have been forced to look at and change how they operate in order to stay afloat.
One of the smartest ways that fleet management companies are preparing themselves for the future is by incorporating Visual Intelligence into their vehicle inspection process.
Why Visual Intelligence is the future of fleet management
As fleet management companies try to keep up with the new trends, the last thing they need is to continue using outdated practices. Visual intelligence can offer a number of benefits that can save businesses time and money.
Speeds up vehicle inspection
Accurate vehicle inspections are crucial, not only for fleet maintenance but for customer satisfaction as well.
Visual intelligence tools can help businesses assess their fleet in a quick but highly accurate way. A VI app will guide the user through the entire initial inspection process, collecting any data it needs along the way.
When a customer returns a vehicle, the app will guide the user through the inspection process again. This time, the VI will look for any differences between the previous data, ensuring any damage is immediately noted. This process is fast and accurate, allowing customers to return vehicles quickly while protecting your business against any claims of pre-existing damage.
Visual intelligence doesn’t just save businesses money, it can actually help them make money!
VI and AI can look at your fleet and optimize it for maximum efficiency. Instead of relying on spreadsheets and manual scheduling, AI can use machine learning to collect and organize scheduling data. It can also look at other data sources, such as weather, traffic, airport schedules, and hotel occupancy to build incredibly accurate reports that show businesses when their busiest periods are. Predicting and adapting to demand has never been easier.
All of this can come in handy if your business is looking to expand into new territories. AI will take all the data you need from the new area and give you a solid picture of the demand there. This can allow businesses to see if expansion is worthwhile, before making any costly moves.
Enhanced maintenance capabilities
Keeping a fleet of vehicles well maintained is a neverending and often expensive task.
Preventative maintenance that uses a pre-determined schedule for repairs and servicing can help businesses save money by catching problems early. However, preventative maintenance falls short as it fails to account for surprise breakdowns or accidents.
It’s also a potentially expensive way of maintaining your fleet. Basing repairs on pre-set timeframes can mean you’re replacing parts that still have plenty of life in them.
Visual intelligence offers businesses another way of maintaining their fleets. We call this predictive maintenance.
Predictive maintenance is all about forecasting potential issues before they happen. AI and VI can be used to track a wide range of data from Internet of Things (IoT) sensors embedded in your vehicles. This data will inform you when parts need replacing before they break down or cause an accident.
And to get the best of both worlds, you can combine preventative and predictive maintenance into a truly comprehensive maintenance strategy.
Improving customer experience
As we briefly mentioned, utilizing visual intelligence can help boost customer satisfaction by removing the lengthy processes involved in vehicle rental. This makes it far quicker and easier for a customer to book a vehicle and drive away with the knowledge that they’re driving a safe, well-maintained vehicle.
But that’s not the only advantage VI can offer your customers.
These days, customers are expecting brands to deliver personalized and unique experiences. However, they also expect instant and helpful service when they need it. Without advanced technology, this would be nearly impossible, especially on a large scale.
AI offers businesses a way to give customers exactly what they want when they want it. By analyzing data, AI can offer a personalized experience to every customer, without the need for human intervention.
Get the edge on your competitors with Visual Intelligence
In our latest ebook, The 4 Reasons Why AI is the Key to Smarter Fleet Management, we look at all of the above points in-depth to give you the knowledge you need to go above and beyond what your competitors are doing.
The fleet management industry is changing rapidly, and those who are slow to adapt will fall by the wayside. With Visual Intelligence and Bdeo, you can make sure your business stays on top.
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Visual Intelligence applied to the insurance industry
Artificial Intelligence in general, and Visual Intelligence in particular, are very present in our days. Perhaps, much more than we imagine.